Prize Offers - You Don’t Have to Pay to Play
Congratulations, it's your lucky day! You've just won $5,000!
You're guaranteed to win a fabulous diamond ring,
luxury vacation or all-terrain vehicle!
If you receive a letter or phone
call with a message like this, be skeptical. The $5,000 "prize" may
cost you hundreds of dollars in taxes or service charges - and never arrive.
Your "fabulous" prize may not be worth collecting. The diamond is
likely to be the size of a pinhead. The "vacation" could be one night
in a seedy motel, and the ATV, nothing more than a lounge chair on wheels!
Scam artists often use the promise of a valuable
prize or award to entice consumers to send money, buy overpriced products or
services, or contribute to bogus charities. People who fall for their ploys may
end up paying far more than their "prizes" are worth, if they get a
prize at all.
What these people are likely to get - especially
if they signed up for a contest drawing at a public place or event - may be more
than they bargained for: more promotions in the mail, more telemarketing calls
and more unsolicited commercial email, or "spam." This is because many
prize promoters sell the information they collect to advertisers.
Worse yet, contest entrants might subject
themselves to a bogus prize promotion scam.
And The Winner Is...
Everyone loves to be a winner. A recent research poll showed that more
than half of all American adults entered sweepstakes within the past year. Most
of these contests were run by reputable marketers and non-profit organizations
to promote their products and services. Some lucky winners received millions of
dollars or valuable prizes.
Capitalizing on the popularity of these offers,
some con artists disguise their schemes to look legitimate. And an alarming
number of people take the bait. Every day, consumers throughout the United
States lose thousands of dollars to unscrupulous prize promoters. During 1999
alone, the Federal Trade Commission received more than 10,000 complaints from
consumers about gifts, sweepstakes and prize promotions. Many received telephone
calls or postcards telling them they'd won a big prize - only to find out that
to claim it, they had to buy something or pay as much as $10,000 in fees or
other charges.
There's a big difference between legitimate
sweepstakes and fraudulent ones. Prizes in legitimate contests are awarded
solely by chance, and contestants don't have to pay a fee or buy something to
enter or increase their odds
of winning. In fraudulent schemes, however, "winners" almost
always have to dip into their pockets to enter a contest or collect their
"prize."
Skill Contests
There's one notable exception: skill contests. These are puzzles, games
or other contests in which prizes are awarded based on skill, knowledge or
talent - not on chance. Contestants might be required to write a jingle, solve a
puzzle or answer questions correctly to win.
Unlike sweepstakes, skill contests may legally
require contestants to buy something or make a payment or donation to enter.
It's important to recognize that many consumers
are deceptively lured into playing skill contests by easy initial questions or
puzzles. Once they've sent their money and become "hooked," the
questions get harder and the entry fees get steeper. Entrants in these contests
rarely receive anything for their money and effort.
Consumer Protections
Several consumer laws help protect consumers against fraudulent
sweepstakes and prize offers promoted through the mail or by phone.
Telephone Solicitations
Telemarketers frequently use sweepstakes and prize contests to sell
magazines or other goods and services. These telemarketers make an initial
contact with consumers through "cold calls," or take calls from
consumers who are responding to a solicitation they received by mail.
The Telemarketing Sales Rule helps protect
consumers from fraudulent telemarketers who use prize promotions as a lure. In
every telemarketing call involving a prize promotion, the law requires
telemarketers to tell you:
- the odds
of winning a prize. If the odds can't be determined in advance, the
promoter must tell you the factors used to calculate the odds.
- that you don't have to pay a fee or buy
something to win a prize or participate in the promotion.
- if you ask, how to participate in the contest
without buying or paying anything.
- what you'll have to pay or the conditions
you'll have to meet to receive or redeem a prize.
The Telemarketing Sales Rule prohibits
telemarketers from misrepresenting any of these facts, as well as the nature or
value of the prizes. It also requires telemarketers who call you to pitch a
prize promotion to tell you before they describe the prize that you don't have
to buy or pay anything to enter or win.
Written Solicitations
Many sweepstakes promotions arrive by mail as a letter or postcard that
instructs the consumer to respond by return mail or phone to enter a contest or
collect a prize.
The Deceptive Mail Prevention and Enforcement Act
helps protect consumers against fraudulent sweepstakes promotions sent through
the mail. The law prohibits:
- claims that you're a winner unless you've
actually won a prize.
- requirements that you buy something to enter
the contest or to receive future sweepstakes mailings.
- the mailing of fake checks that don't clearly
state that they are non-negotiable and have no cash value.
- seals, names or terms that imply an
affilia-tion with or endorsement by the federal government.
Skill Contests
Skill contests also are covered by the new Deceptive Mail Prevention
and Enforcement Act. The law requires the sponsors to disclose in a clear and
conspicuous way:
- the terms, rules and conditions of the
contest.
- how many rounds of the contest you must
achieve to win the grand prize.
- the time frame for the winner to be
determined.
- the name of the contest's sponsor.
- an address where you can reach the sponsor to
request that your name be removed from the mailing list.
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A Dozen Ways to
Protect Yourself
The next time you get a
"personal" letter or telephone call telling you "it's
your lucky day," the Federal Trade Commission encourages you to
remember that:
-
Legitimate sweepstakes
don't require you to pay or buy something to enter or improve your
chances of winning, or to pay "taxes" or "shipping
and handling charges" to get your prize. If you have to pay
to receive your "prize," it's not a prize at all.
-
Sponsors of legitimate
contests identify themselves prominently; fraudulent promoters are
more likely to downplay their identities. Legitimate promoters
also provide you with an address or toll-free phone numbers so you
can ask that your name be removed from their mailing list.
-
Bona fide offers
clearly disclose the terms and conditions of the promotion in
plain English, including rules, entry procedures, and usually, the
odds of winning.
-
It's highly unlikely
that you've won a "big" prize if your notification was
mailed by bulk rate. Check the postmark on the envelope or
postcard. Also be suspicious of telemarketers who say you've won a
contest you can't remember entering.
-
Fraudulent promoters
might instruct you to send a check or money order by overnight
delivery or courier to enter a contest or claim your
"prize." This is a favorite ploy for con artists because
it lets them take your money fast, before you realize you've been
cheated.
-
Disreputable companies
sometimes use a variation of an official or nationally recognized
name to give you confidence in their offers. Don't be deceived by
these "look-alikes." It's illegal for a promoter to
misrepresent an affiliation with or an endorsement by a government
agency or other well-known organization.
-
It's important to read
any written solicitation you receive carefully. Pay particularly
close attention to the fine print. Remember the old adage that
"the devil is in the details."
-
Agreeing to attend a
sales meeting just to win an "expensive" prize is likely
to subject you to a high- pressure sales pitch.
-
Signing up for a
sweepstakes at a public location or event, through a publication
or online might subject you to unscrupulous prize promotion
tactics. You also might run the risk of having your personal
information sold or shared with other marketers who later
deluge you with offers and advertising.
-
Some contest promoters
use a toll-free "800" number that directs you to dial a
pay-per-call "900" number. Charges for calls to
"900" numbers may be very high.
-
Disclosing your
checking account or credit
card account number over the phone in response to a
sweepstakes promotion or for any reason other than to buy the
product or service being sold is a sure-fire way to get scammed in
the future.
-
Your local Better
Business Bureau and your state or local consumer protection office
can help you check out a sweepstakes promoter's reputation. Be
aware, however, that many questionable prize promotion companies
don't stay in one place long enough to establish a track record,
and the absence of complaints doesn't necessarily mean the offer
is legitimate.
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Just Say "No"
Another way to protect yourself is to request that your name be removed
from mail and telephone solicitation lists.
The Telemarketing Sales Rule requires
telemarketers to keep a "do not call" list of consumers who have asked
not to be called again. Calling a consumer who has made this request is illegal
and can subject the telemarketer to a hefty fine.
The Deceptive Mail Prevention and Enforcement Act
requires companies that use direct mail to maintain a similar "do not
mail" list for consumers who call or write and ask that their name be
removed from the mailing list. This new law gives caregivers the right to have
the names of the friends and loved ones under their care removed from the
mailing lists of undesirable solicitors.
Another way to reduce mail and telephone
solicitations is to contact the Direct Marketing Association to request that
your name be placed on its "do not call," "do not mail" and
"do not email" lists. Association members agree not to solicit
consumers who have requested that they not be contacted.
To have your name removed from direct mail
marketing lists, write: Direct Marketing Association, Mail Preference Service,
PO Box 9008, Farmingdale, NY 11735-9008.
To have your name removed from telemarketing
lists, write: Direct Marketing Association, Telephone Preference Service, PO Box
9014, Farmingdale, NY 11735-9014. To "opt out" of receiving
unsolicited commercial email, use the DMA's form at www.e-mps.org.
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